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Uisce Eireann Issues Update On Outages Across Clare

Uisce Éireann says its crews have been working tirelessly to restore normal water supply to customers across parts of North and West Clare.

It follows widespread service disruptions in the county caused by the impact of Storm Éowyn.

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Uisce Éireann says its repair crews are coordinating with the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies as we work to restore normal supplies as quickly and as safely as possible.

Power outages at treatment plants and pumping stations continue to have an impact on supplies across the county, including:

Flagmount, Areas supplied by New Doolough public water supply, Milltown Malbay, Killaloe, Ennistymon and Lahinch, Liscannor, Cliffs of Moher, Doolin, Fanore, Ballyvaughan and Lisdoonvarna.

Once power is returned to an area it may take some time for normal water supply to be restored.

Customers can go to www.water.ie and enter their address for details of localised issues and estimated restoration times.

Alternative water supplies are currently in place at Killaloe GAA Pitch, Public Water Tap located at Ennistymon Square, Woodcross Inn, Cratloe and O’Maras Shop, Flagmount.

By 12 noon tomorrow, Tuesday temporary water supplies will also be available at Ballyvaughan Church Carpark, O’Donovan’s Pub, Fanore, McGann’s Pub, Doolin, The Pavilion, Lisdoonvarna, Miltown Malbay GAA Pitch and Lahinch Beach Carpark.

Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure, which Uisce Eireann says it understand is a challenge at this time.

Brian O’Leary, Regional Operations Manager, Uisce Éireann is warning that service disruptions may last a number of days for some households and businesses.

“We apologise to customers who have been without water for a few days and ask for the public’s continued patience during this challenging time. In areas where water supply has been out for longer periods, our teams are working to provide alternative water supplies. We will be updating our website and providing information to local stakeholders about their locations. We are also providing additional supports for elderly and vulnerable customers, and we could encourage people to contact our customer care team at 1800 278 278 if additional support is needed.”

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section of water.ie 

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

 

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