Shannon Airport is leading the way in the provision of services and amenities for passengers with special needs.
Today saw the launch of Europe’s first Sensory Room in the Airport’s departure lounge.
The facility is dedicated to providing a relaxed comfortable area for children and young adults as they travel.
The sensory room, located near the duty free area, at Shannon airport offers a quite, special needs friendly area with soft lighting, colour and cushioned play areas.
The launch of the room coincides with a new program in place at the Airport which will see children and young adults with special needs provided with additional care from the point of check in to their departure gate.
Operation Director with Shannon Airport, Niall Moloney says that a simple identification process allows staff to offer help to passengers.
The programme is the first of its kind in Europe, and other airport’s, including Stansted London, are considering implementing a similar facility.
Gearoid Mannion, whose two sons suffer from autism, says it opens far more travel opportunities for families with children with special needs.