Uisce Éireann has completed works to restore normal water supply in South and East Clare following operational issues at Castlelake Water Treatment Plant.
Impacted customers in Shannon town, Sixmilebridge, Cratloe, Kilkishen, Quin, Kilmurray and surrounding areas can expect water supply to fully return to their properties over the course of the day.
It typically takes three to four hours for the regular supply to be fully restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.
As the network refills and supplies return throughout the day, customers at the end of the network may experience intermittent disruption or low water pressure for a number of hours. Customers may also experience short-term discolouration to their supply. For more information, customers can visit: www.water.ie/water-supply/supply-issues/discoloured-water
Uisce Éireann’s Operations Manager, Darragh Conneely says “We apologise for any inconvenience caused and would like to thank the community for their patience and understanding while crews worked to restore supply to impacted areas.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
