Tusla breached the rights of people accused of sexual abuse, according to a new report from the Ombudsman.
It highlights a number of failures in how the child and family agency handled allegations.
The report highlights a number of bad practices including some cases notes from interviews being shredded before being properly digitised and approved.
Another case saw a man denied access to his grandchild after unsubstantiated allegations of abuse which took 5 years to process.
He was cleared and granted access just 9 months before he died.
Ombudsman Peter Tyndall says such serious allegations need to be dealt with properly.
Other cases saw confidential documents sent repeatedly to the wrong address, allegations being misfiled and those being accused not being given written notice of the allegations.
Brian Lee is Tusla’s Director of Quality Assurance, and says they’re working to ensure these mistakes don’t happen again.
The agency also called for more resources to help to deal with the large number of cases reported.
