Irish Water is being told it needs to improve the way that it communicates with its customers.
It comes after a water shut-off in Ennis and Clarecastle this week, which saw thousands of homes and businesses without water for much of Tuesday night and Wednesday morning.
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The disruption was planned, and was highlighted on this radio station, but many people were still caught unawares.
Clarecastle Fine Gael Councillor Paul Murphy feels additional notifications should have been put in place.
