Dublin Coach has apologised for what it’s branded as “unacceptable” service delivery failures in Ennis.
The company has met with Ennis Municipal District councillors this week following a recent call from Fine Gael Councillor Mary Howard for a briefing to be held to address issues with the service including punctuality, capacity and “no-show” buses.
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It’s understood that the provider has significantly boosted its fleet and staffing numbers in recent months, resulting in a 100% increase in passengers on the Ennis service since January and a 96% jump in service delivery across the same period.
Dublin Coach Regional General Manager Frances Cahill is hopeful they can regain passengers’ trust.
Listen to the full interview here
