Irish Water admits lessons can be learned, after media reports sparked concerns over lead levels in the water supply in one North Clare townland.
Last week it was reported that lead was found in a water sample taken from Kilkeedy, which the water utility says was an error.
Irish Water has apologised to residents for a lack of communication on the matter.
Concern emerged among residents in Kilkeedy, near Tubber last week following media reports that lead levels in a water sample taken from there were ten times over the legal limit for safe consumption.
The figures, reported in the Irish Times, came around a year after the test itself had been carried out.
But Irish Water says the test result was a false positive, and that there has never been any issue with lead in the supply.
But locals say they had to wait a number of additional days to be given these reassurances.
Kilkeedy resident Sile Hynes, who works as an industrial chemist, thinks there should have been better communication.
Irish Water has now apologised for a delay in communication on the matter, and is reassuring that the water supply in the area is safe to drink.
Asset Operations Lead for Clare, Duane O’Brien says lessons can be learned in the future.